Estates in a Box Company Policy

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Welcome to Estates in a Box. 

Estates in A Box ("we," "us," or "our") is committed to protecting your privacy and ensuring compliance with all applicable federal and California state regulations, including the California Consumer Privacy Act (CCPA) and e-commerce regulations. 

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using the website or purchasing any products or services.

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Estates in a Box Company Policy
Terms & Conditions, Privacy Policy, Refund Policy. 
©2023 by Estates in a Box. | Effective Date:  2024-10-08 | Website: https://www.estatesinabox.com 

Customer Service Contact Information
Business Name: Estates in a Box
Customer Service Phone Number: (833) 945-5247
Email: bradleyball123@hotmail.com
Mail: 238 Petunia Court, San Marcos, CA. 92069
Website: https://www.estatesinabox.com 

E-Commerce Terms and Conditions
Introduction
Welcome to Estates in a Box. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using the website or purchasing any products or services.

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Business Information
Estates in a Box
238 Petunia Court
San Marcos, CA 92069
(833) 945-5247
bradleyball123@hotmail.com 
©2023 by Estates in a Box
Website: https://www.estatesinabox.com 

1. Privacy Policy
We value your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data when interacting with our website, services, and products.

Information Collection
We collect information that you voluntarily provide, such as your name, email address, mailing address, and payment information, when making a purchase or signing up for services. We may also collect information through cookies and other technologies to improve your user experience.

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Use of Information
Your information is used for the following purposes:

1. To fulfill orders and deliver products or services

2. To communicate with you about orders, services, promotions, or customer support

3. To improve our website, products, and customer experience

4. For marketing and promotional purposes, with your consent

Sharing of Information
We may share your personal information with third parties under the following circumstances:

1. Service Providers: We share information with trusted third-party vendors who help us operate our business, such as payment processors, shipping companies, website hosting services, and customer support platforms. These service providers only have access to the information necessary to perform their specific functions and are required to protect your data.

2. Marketing Partners: With your consent, we may share information with third-party marketing partners who assist us in promoting our products and services. This includes email marketing platforms, social media platforms, and advertising networks. You may opt out of such sharing by updating your preferences or contacting us.

3. Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or respond to a legal request.

4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and ensure your information remains protected.

We do not sell your personal information to third parties without your explicit consent.

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California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to request access to the personal information we collect, request its deletion, or opt out of the sale of your data. 
Please contact us at the email provided above to exercise these rights.

2. Legal Disclaimer for Marketing
Estates in a Box provides informational content related to probate, estate planning, and e-commerce. All marketing materials, promotions, and communications are for informational purposes only and should not be construed as legal advice. We recommend consulting with a licensed attorney or professional for legal guidance regarding your specific situation.

While we strive for accuracy, we do not guarantee the completeness or timeliness of the information presented on our website or through our marketing channels.

3. Buying and Selling Products Online
Estates in a Box offers physical and digital products for sale through its e-commerce platform. By placing an order, you agree to the following terms:

Payment
All payments are due at the time of purchase. We accept credit cards, debit cards, and other approved payment methods. All transactions are encrypted for your security.

Shipping
We offer shipping within the United States. Shipping fees and delivery timelines are provided at checkout. Estates in a Box is not responsible for delays due to carrier issues or unforeseen circumstances.

Refunds and Returns
Refunds and returns are subject to our Refund Policy, available on our website. We reserve the right to deny refunds if the product is used, damaged, or returned beyond the accepted timeframe.

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4. Refund Policy
At Estates in a Box, we strive to ensure customer satisfaction. If you are not satisfied with your purchase, please review the following refund policy:

Eligibility for Refunds
Physical Products: You may request a refund or exchange within 30 days of receiving the item. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. Digital Products: Digital products are non-refundable unless there is a technical issue or error on our part, in which case we will provide support or issue a refund at our discretion.

Refund Process
To request a refund, please contact us at bradleyball123@hotmail.com with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7-10 business days.

Non-Refundable Items
The following items are not eligible for refunds:

1. Products that have been used or damaged by the customer

2. Custom or personalized items

3. Services that have been fully rendered

Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund amount unless the return is due to an error on our part (e.g., receiving the wrong item).

5. California Laws and Compliance
As a business operating in California, Estates in a Box complies with all relevant state laws, including:

1. California Consumer Privacy Act (CCPA): As outlined in our Privacy Policy, we respect the privacy rights of California residents.

2. California Online Privacy Protection Act (CalOPPA): We provide clear privacy disclosures and allow users to opt out of the collection of their personal information.

For more information on California-specific consumer rights, please visit the California Attorney General’s website.

6. Digital Marketing Integrations
Our website is integrated with third-party digital marketing tools to enhance your online shopping experience. These tools include, but are not limited to:

1. Email marketing platforms

2. Social media integrations

3. Analytics tools

By using our website, you consent to the collection and use of data by these third parties as outlined in our Privacy Policy. You may opt out of certain marketing communications by following the unsubscribe instructions in emails or contacting us directly.

7. Intellectual Property
All content, logos, trademarks, and other intellectual property on the Estates in a Box website are owned by us or licensed for our use. You may not use or reproduce any materials from this website without prior written consent.

8. Limitation of Liability
Estates in a Box will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website, products, or services. We are not responsible for any technical issues, interruptions, or errors that may affect your experience.

9. Governing Law
These Terms and Conditions are governed by the laws of the state of California. Any legal disputes shall be resolved in the courts of San Diego County, California.

10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please get in touch with us at:

Estates in a Box
238 Petunia Court
San Marcos, CA 92069
(833) 945-5247
bradleyball123@hotmail.com

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By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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Last Updated: This Policy was last updated on 2024-10-08